INTRODUCTION-GENERAL

The General Data Protection Regulation (2016/679) is the New EU data protection regulation.   vivioplus.gr is fully harmonized with the New GDPR (General Data Protection Regulation), the New General Regulation for the Protection of Personal Data that is in force since May 25, 2018. This New General Regulation Harmonizes the Legal Framework for the Protection of Personal Data in all European Countries.

  1. BASIC DEFINITIONS OF THE GENERAL DATA PROTECTION REGULATION (GDPR)
  2. i) Personal Data: information relating to an identified or identifiable living person, as well as different information which, if taken together, can lead to the identification of a specific person. This can be a very broad definition – depending on the circumstances – and can include information relating to a person’s identity, characteristics or behavior or affecting how that person is treated or assessed.
  3. ii) Processing: the performance of any task or set of tasks on personal data, including:
  • collect, record or retain data;
  • organizing or modifying the data
  • retrieval, search or use of the data
  • disclosure of data to a third party (including publication);
  • deletion or destruction of data.

iii) Processor: is the person or company or organization that decides the “purposes for which” and the “means by which” personal data is processed. The “purpose” of data processing includes “why” the personal data is processed and the “means” of the processing includes “how” the data is processed.

  1. iv) Processor: a person or company or organization that processes personal data on behalf of a data controller.
  2. v) Data Subject: the person to whom the personal data relates.
  3. vi) Data Protection Impact Assessment (DPA): Describes a process aimed at identifying the risks arising from the processing of personal data and minimizing these risks as early as possible. DPRs are important tools for risk prevention, and for demonstrating compliance, including ongoing compliance, with the GDPR.

vii) Lawful Basis for Processing Personal Data:

The legal grounds for processing personal data are set out in Article 6 of the GDPR. These are: the consent of the individual, performance of a contract, compliance with a legal obligation, is necessary to protect the vital interests of a person, is necessary for the performance of a project carried out in the public interest or in the legal interest of the company/organization ( unless these interests are overridden by the interests or rights and freedoms of the data subject).

viii) Special Categories of Personal Data (Sensitive Data): This is defined in article 9 par. 1 of the GDPR as data “personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data processed exclusively for the identification of an individual, health-related data , data about a person’s sex life or sexual orientation”.

  1. ix) Consent: Article 7 GDPR has modified the conditions required for consent as a legal basis for data processing to be valid. It is now necessary to consider whether the consent was given freely and the data subject must be able to withdraw his consent to the processing at any time. Consent must not be implied and must be obtained before data processing begins (eg through privacy notices). When processing children’s data in the context of
  1. SUBJECT RIGHTS

As a subject of personal data processing you retain the following Rights:

  1. i) Right of Access to the personal data concerning you and if these are being processed by vivioplus.gr, as controller, its purposes, the categories of the data and the recipients or categories of recipients thereof (Article 15 GDPR).
  2. ii) Right to correct inaccurate data as well as complete incomplete data (Article 16 GDPR).

iii) Right to Delete your personal data (Article 17 GDPR).

  1. iv) Right to Limit the processing of your personal data if, either the accuracy thereof is disputed, or the processing is illegal, or the purpose of the processing has been eliminated and provided that there is no legitimate reason for their retention (Article 18 GDPR).
  2. v) Right to Portability of your personal data to another controller, provided that the processing is based on your consent and is carried out by automated means (Article 20 GDPR).
  3. vi) Right to Object to the further processing of your personal data.
  1. USE OF PERSONAL DATA

Personal Data is any information that refers to the subject of the data, i.e. any natural person to whom the data refers and whose identity is known or can be ascertained. Such information is for example the member’s name, address, date of birth and gender, mobile phone number, e-mail address as well as usage data such as member name, password and IP address. (Law 2742/1997, Law 3471/2006, as the related provisions also apply.)

The management by vivioplus.gr and the protection of the personal data of the users/visitors of this website are governed by the relevant Greek and European legislation and the present Terms.

When visiting and using this website and in view of the provision by   vivioplus.gr of the services it offers through it, it is possible that they will be asked to declare information concerning them (e.g. name, profession, number telephone number, e-mail address, date of birth, etc.). The personal data declared by users/visitors anywhere on the websites and services of this website are intended solely for the purpose of ensuring the operation of the respective service and may not be used by third parties without complying with the applicable laws. Personal data of users/visitors requested by vivioplus.gr is limited to information necessary for the operation of its online store and the provision of the services offered through it, with the aim of optimally serving them, always in accordance with the provisions of law. 2472/1997 on the protection of personal data, as well as the law 3471/2006 concerning data protection in the context of e-commerce, as they apply each time.

 ​​ vivioplus.gr can collect, store and process personal data of the users/visitors of this website, only if the above data is provided by the interested parties voluntarily, for the following purposes:

  • In order to process orders placed by users/visitors/customers.
  • In order to collect information from users/visitors about the products and services offered by vivioplus.gr and to improve them based on the information collected.
  • In order to inform users/visitors about  ​​ vivioplus.gr offers, as well as about any contests, after their consent.
  • In order to advertise and promote its products

vivioplus.gr remotely, after consent of the users/visitors.

  • With the aim of better serving users/visitors.
  • In order to inform users/visitors about its new products

vivioplus.gr after their consent.

  • For the purpose of market research and communication with users/visitors, after their consent.
  • For the purpose of providing services chosen by users/visitors through this website (eg purchase of products, information about new products, participation in competitions, etc.).

Users/visitors who have disclosed their personal data to vivioplus.gr have the following rights:

  • The right to information about, i) all personal data concerning them, as well as their origin, ii) the purposes of the processing, iii) the recipients or categories of recipients iv) the progress of the processing during the period of time since their previous update or information, v) the logic of automated processing, vi) as the case may be, the correction, deletion, or blocking (locking) of data whose processing is not in accordance with the provisions of law. 2472/1997.
  • The participants’ consent to the collection and processing of their personal data can be revoked at any time, but without retroactive effect.
  • The right to object to the processing of data concerning them.
  • The right to temporary judicial protection.
  • The right to access the information that concerns them and is in the possession of   vivioplus.gr

If the user/visitor voluntarily discloses his personal or sensitive data through this website directly to third parties, it is up to him to investigate the terms of protection of such data from said third parties. The user/visitor accepts that vivioplus.gr has absolutely no responsibility for such disclosures and for the subsequent possible use of said data by other persons. Similarly, vivioplus.gr bears absolutely no responsibility for any disclosure by users/visitors of this website of personal and/or sensitive data of third parties through the website without the prior consent of the data subject, as well as for any damage to the users from accessing and using the information, services and products provided through them.

  1. SAFETY RULES

labyou.grr makes every reasonable effort to secure the personal data of its users, observing strict security measures. However, users are informed that sending confidential information via e-mail services is not the most secure way of sending, as it involves risks of reading this information by unauthorized third parties.

  vivioplus.gr manages the personal data of its users in accordance with national, community and international law regarding the protection of the individual from the processing of personal data. These terms may change, so website users are requested to check them at reasonable intervals.

Customer details are not disclosed to third parties and during your browsing on the website they remain encrypted and therefore not visible to unauthorized third parties. Encryption is valid at all stages and all transaction procedures and sending of your personal data-elements to and from  vivioplus.gr as all indicative in the shopping cart, in the wishlist, on your personal registered user page, on the registered user account creation page (log in), in the order form, during the transfer of data to and from the company, etc. The codes used for your identification are a) the Login Code (e-mail or username) and b) the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information . You can change the above codes at any time and as often as you wish.

  1. DATA RELATING TO CHILDREN

The processing of personal data of minors is carried out on the condition of the prior consent of the parents or those exercising their parental care, unless otherwise stipulated by law. For the purposes of the present, minors are considered persons who have not reached the age of 18.

  1. WITHDRAWAL OF CONSENT

You have the right to withdraw your consent at any time, where it is required, without affecting the legality of the processing based on it until its withdrawal.

  1. PERSONAL DATA RETENTION PERIOD

At  ​​ vivioplus.gr we do not keep your personal data for longer than necessary. In many cases, personal data must be kept for long periods of time in order to be available if and when questions or disputes arise (eg product warranties). The personal data you provide to   vivioplus.gr will be kept for as long as you wish to enjoy our services and related updates as above, and you can revoke your consent at any time. In the case of a commercial relationship between a user and vivioplus.gr, a reasonable time to retain your personal data is at least (5) five years from the completion of the sale. (tax reasons/legislation).

The time that your Personal Data can be kept by vivioplus.gr depends additionally on the relevant obligations of our Company provided for in the current Legislation (tax etc.) and the provisions of the law for the maximum period of their retention.

  1. USE OF PERSONAL DATA BY THIRD PARTIES

vivioplus.gr does not share your personal data with unrelated third parties without your consent. As part of our business, we share certain personal data with companies we hire to perform services or functions on our behalf. For example to the Courier company in order to deliver the package of your order. In any case where we share your personal data with a third party, we do not authorize them to retain, disclose or use your data with other persons beyond the purpose of the services we have asked them to provide us.

  1. APPLICABLE LAW

In the event of a dispute or any claim relating to this website, Greek law shall apply, regardless of the nature of the dispute.

For all actions or legal proceedings arising from or related to this Privacy Policy, its validity, application, fulfillment or violation or the content of this Privacy Policy, the Greek Courts, whose jurisdiction you irrevocably acknowledge. Notwithstanding the above, the Company reserves the right to exercise its legal rights before the courts of the place of violation of this Privacy Policy.

  1. INFORMATION PROTECTION

In case you consider that your personal data has been affected in any way, you can contact the National Authority for the Protection of Personal Data, as follows: Website: www.dpa.gr

Postal Address: Kifisias Avenue 1-3, P.O. 115 23, Athens

Call center: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr

  1. DATA PROTECTION OFFICER (DPO)

NAME:

ADDRESS:

E-mail: info@vivioplus.gr